Refund Policy

Refund Policy

We want you to be completely satisfied with your purchase from [Clothing Brand Name]. If for any reason you are not satisfied, we offer a hassle-free refund policy subject to the following terms and conditions:

1. Eligibility

To be eligible for a refund, the item(s) must meet the following criteria:

  • The item(s) must be returned within [insert timeframe] days of the purchase date.
  • The item(s) must be unworn, unwashed, and in their original condition with tags attached.
  • The item(s) must be accompanied by the original receipt or proof of purchase.

2. Refund Process

To initiate a refund, please follow these steps:

  1. Contact our customer service team at [insert contact information] to request a refund and provide the reason for return.
  2. Once your return request is approved, you will be provided with a return authorization number (RMA) and instructions on how to return the item(s).
  3. Pack the item(s) securely in the original packaging or a similar package to prevent damage during transit.
  4. Ship the item(s) back to us using a trackable shipping method. You are responsible for the cost of return shipping.
  5. Once we receive the returned item(s) and verify their eligibility, we will process your refund within [insert timeframe]. The refund will be issued to the original payment method used for the purchase.

3. Exclusions

Please note that the following items are not eligible for return or refund:

  • Items marked as final sale or clearance.
  • Gift cards.
  • Personalized or customized items.
  • Items damaged due to misuse, neglect, or improper care.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [insert contact information]. We will work with you to resolve the issue and provide a replacement or refund as necessary.

5. Refund Exceptions

In certain cases, refunds may be subject to additional terms and conditions, including:

  • Restocking fees for certain items.
  • Partial refunds for items that are not returned in their original condition.

6. Contact Us

If you have any questions about our refund policy, please contact our customer service team at [insert contact information]. We are here to assist you and ensure your satisfaction with every purchase.